Case Studies

Programs & Initiatives

Key strategic initiatives I've led across technical program management, product management, and innovation.

Walmart Contactless Auto Experience

Walmart Contactless Auto Experience

Led end-to-end program management for a high-priority customer auto care enhancement featuring self check-in and IoT-based lockbox integration.

View case study
Tackling Loneliness Program

Tackling Loneliness Program

8-week gamified program combining human interaction and technology to address loneliness and improve social connections. Tripled DAU within a week of launch.

View case study
Patient Referral System

Building Referral System in Internal CRM

Developing an integrated referral management system within an existing CRM to streamline patient care coordination.

View case study
HEDIS Health Assessment

HEDIS – Health Assessment Screening

Health Assessment Screening system for Medicaid Eligibility compliance and quality measurement.

View case study
SWOT Analysis

SWOT Analysis – Client Go-Live Process Optimization

Comprehensive SWOT Analysis to identify improvements in client go-live processes and reduce implementation risks.

View case study
Analytics System

Setting Up Analytics System

Implementing comprehensive analytics infrastructure to drive data-driven decision making across the organization.

View case study
Configuration Management

Configuration Management

Implementing configuration management strategies to reduce blast radius and improve system reliability and deployment safety.

View case study