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Case Studies

Programs & Initiatives

Key strategic initiatives I've led across technical program management, product management, and innovation.

Walmart Contactless Auto Experience

Walmart Contactless Auto Experience

Led end-to-end program management for a high-priority customer auto care enhancement featuring self check-in and IoT-based lockbox integration.

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Tackling Loneliness Program

Tackling Loneliness Program

8-week gamified program combining human interaction and technology to address loneliness and improve social connections. Tripled DAU within a week of launch.

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Patient Referral System

Building Referral System in Internal CRM

Developing an integrated referral management system within an existing CRM to streamline patient care coordination.

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HEDIS Health Assessment

HEDIS – Health Assessment Screening

Health Assessment Screening system for Medicaid Eligibility compliance and quality measurement.

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SWOT Analysis

SWOT Analysis – Client Go-Live Process Optimization

Comprehensive SWOT Analysis to identify improvements in client go-live processes and reduce implementation risks.

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Analytics System

Setting Up Analytics System

Implementing comprehensive analytics infrastructure to drive data-driven decision making across the organization.

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Configuration Management

Configuration Management

Implementing configuration management strategies to reduce blast radius and improve system reliability and deployment safety.

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© 2026 Balaji Guntur Staff TPM · Data Enthusiast · Builder