Projects & Initiatives

Some of the key strategic initiatives and programs I've led across technical program management, product management, and innovation


Tackling Loneliness Program

Loneliness Program

8-week gamified program combining human interaction and technology to address loneliness and improve social connections.

Building Referral System in Internal CRM

Referral System

Developing integrated referral management system within existing CRM to streamline patient care coordination.

HEDIS - Health Assessment Screening

HEDIS Screening

Health Assessment Screening system for Medicaid Eligibility compliance and quality measurement.

SWOT Analysis - Client Go-Live Process Optimization

SWOT Analysis

Conducting comprehensive SWOT Analysis to identify improvements in client go-live processes and reduce implementation risks.

Setting up Analytics System

Analytics System

Implementing comprehensive analytics infrastructure to drive data-driven decision making across the organization.

Configuration Management

Configuration Management

Implementing configuration management strategies to reduce blast radius and improve system reliability and deployment safety.